Breaching the 3 pm to 5 pm gap

Breaching the 3 pm to 5 pm gap

Optimising your shift patterns so that they work for you and your employees is no easy task! As an employer, it is important that you have the right staff at the right time for your business. Wages are the biggest single expense in the hospitality sector and having...
Six steps to an effective hospitality loyalty programme

Six steps to an effective hospitality loyalty programme

Loyalty programmes have long been the bastion of high street retailers who have used them effectively to drive engagement and increase sales. Hospitality, on the other hand, has been slower to embrace rewards programmes, but that trend is changing. Loyalty comes in...
Breaching the 3 pm to 5 pm gap

Five reasons to move to an online schedule

Most of us have worked in a restaurant or food service chain at some point in our lives. If you were like me, finding out your shifts for the week was never a simple task. I’d have to drive to the venue and check the work schedule in the back office or call in and...
Improve venue communication

Improve venue communication

You would think something as second nature to people as communication would be easy to manage in the workplace.  After all, there are so many more pressing problems that need to be dealt with.  Maybe one of your servers just called in sick last minute, your delivery...