What do employees really want?

What do employees really want?

Despite being a popular industry, employee retention within the hospitality sector has always been a challenge. YouGov reported last year that staff turnover was at 30% and 42% of people in hospitality left within 30 days. On top of that, the British Chambers of...
The Four-Day Working Week

The Four-Day Working Week

How Did Weekends Start? Considering a four-day working week for your business? 100 years ago it was likely that you only had one day off (if you were lucky). When did weekends become a thing? Dependent on which country you live in the general rules of thumb around how...
AI Chatbot Reviews its Role in Hospitality

AI Chatbot Reviews its Role in Hospitality

BII Magazine (Summer 2023) Polaris Elements’ Managing Director Neil Westwater tackles the issues surrounding AI and how it’s affecting hospitality – with the assistance of the AI-powered chat GPT4 to write this article. When I was asked to write an...
Breaching the 3 pm to 5 pm gap

Breaching the 3 pm to 5 pm gap

Optimising your shift patterns so that they work for you and your employees is no easy task! As an employer, it is important that you have the right staff at the right time for your business. Wages are the biggest single expense in the hospitality sector and having...